Preparing for chimney service
Gather existing information and plan the questions to ask before arranging an appointment.
Read the guide →Resources
A few notes can make it easier to explain your request. These guides cover appointment questions and contact details, not chimney diagnosis or repair instructions.

Before you get in touch
Gather existing information and plan the questions to ask before arranging an appointment.
Read the guide →Explain your concern in plain language and include the details needed for a response.
Read the guide →Looking for a service?
The guides help you prepare a request. The service pages explain the categories of work you can ask Royal about.
Start with the part of your home you want to discuss, whether that is the chimney, fireplace or stove.
Find a starting point for questions about masonry, the chimney top or a concern involving water.
Use the relevant service page for context, then ask whether your particular setup and requested work are within scope.
Useful information, not extra homework
You can contact Royal without a complete service history or a technical description. There is no need to investigate a chimney to prepare a message.
Let's talk about your chimney
Serving Pittsburgh, PA and surrounding areas within a 10-mile radius. Call to confirm coverage for your property.